We will exchange, credit or refund any item at full cost whatever reason you have to return if provided they are returned within 16 days. You will need to return them at your own cost and by recorded delivery.
The goods must be returned unused and in pristine condition to be returned back to stock. Tents must not have been pitched, even indoors, as they cannot then be re-entered into stock for resale.
We will cover the postage of replacement items.
Contact us on 01983 408181 or e-mail (email@example.com) before returning the item.
If the item is faulty please contact us on 01983 408181 or email - firstname.lastname@example.org. We will either refund, replace or repair the goods at our discretion.