Tel: 01983 408181 Mon - Sat 10.00am - 5.00pm
What types of payment do you accept?

You may pay for your order via this website using a credit or debit card (payments are processed securely by SagePay and we do not see your credit/debit card details) or by Paypal

What do I do if I need to return an item?

We will exchange, credit or refund any item at full cost whatever reason you have to return provided it is cancelled within 14 days of receipt.  You will need to return them at your own cost and by recorded delivery within 14 days of cancellation.

The goods must be returned unused and in pristine condition to be returned back to stock. Tents must not have been pitched, even indoors, as they cannot then be re-entered into stock for resale.

We will cover the postage of replacement items.

Contact us on 01983 408181 or e-mail ( before returning the item.

If the item is faulty please contact us on 01983 408181 or email - We will either refund, replace or repair the goods at our discretion.

When will I receive my order?

Items under 1kg are sent by Royal Mail 1st class recorded delivery and should arrive within 2 days. Items over 1kg are sent via FedEx or City Link and should be delivered the next working day after despatch.